This accessibility statement applies to the Nixon European Union ecommerce website, including all country-specific storefronts served from this platform (including but not limited to France, Denmark, Germany, Spain, Italy, Netherlands, Belgium, and Sweden). It covers the full digital experience: homepage, navigation, product pages, search, cart, checkout, and customer support channels.

Nixon is committed to ensuring digital accessibility for people with disabilities and is actively working to improve the accessibility of this website in accordance with applicable European standards.

Conformance Status

This website is partially conformant with accessibility requirements based on:

  • EN 301 549 – the harmonised European standard for accessibility of ICT products and services
  • WCAG 2.1 Level AA – the Web Content Accessibility Guidelines incorporated within EN 301 549
  • National transpositions of EU Directive 2019/882 (the European Accessibility Act), as applicable in each EU member state

“Partially conformant” means that some parts of the website do not yet fully meet the above standards. Known limitations are described below.

Accessibility Tool

This website uses accessiBe, an automated accessibility assistance tool, which can be activated by clicking the “Accessibility” link in the footer menu. accessiBe provides an interface that allows users to adjust visual and functional settings, including font size, colour contrast, cursor size, and reading guides.

Please note: While accessiBe improves the experience for many users, automated overlay tools cannot address all WCAG 2.1 AA or EN 301 549 requirements on their own. The use of this tool does not constitute full compliance with applicable accessibility standards. Nixon is committed to addressing underlying accessibility issues through ongoing manual remediation work in parallel with the use of this assistive tool.

Known Limitations

Despite ongoing efforts, the following accessibility limitations are currently known:

Area Description Planned Resolution
Autoplay videos Some homepage and hero videos autoplay without full pause or stop controls, and do not currently respond to the prefers-reduced-motion user preference Adding visible player controls and reduced-motion support
Text alternatives A small number of images and video previews may lack descriptive alternative text, or may be marked as decorative when they convey meaningful content Ongoing audit and update of all image alt attributes
Heading structure Some pages contain an inconsistent or skipped heading hierarchy, which may complicate navigation for screen reader users Semantic structure review and correction across all page templates
Accessible names and labels Certain navigation regions, interactive elements, and links may lack sufficiently descriptive ARIA labels or accessible names Progressive addition of ARIA attributes across components
Colour contrast Text placed over image or video backgrounds may not consistently meet the minimum 4.5:1 contrast ratio required under WCAG 1.4.3 Contrast audit and remediation for all text-over-media instances

Preparation of This Statement

This statement was prepared based on an internal review combining automated checks and manual testing, including keyboard navigation, semantic structure, label and alternative text verification. Nixon’s conformance objective is aligned to EN 301 549 and WCAG 2.1 Level AA.

Statement date: 26 February 2026

Last reviewed: 26 February 2026

Feedback and Contact

If you experience an accessibility barrier on this website – such as difficulty with keyboard navigation, screen reader compatibility, colour contrast, captions, or any other aspect of the user experience – we want to hear from you.

We will endeavour to respond within 10 business days and provide a resolution or accessible alternative where feasible.

  • Contact form: Contact Us
  • Recommended subject line: “Accessibility – Nixon EU”

When contacting us, please include the URL of the page where you experienced the issue, a description of the problem, your device and browser, and any assistive technology you were using (e.g., NVDA, JAWS, VoiceOver, TalkBack, ZoomText).

Enforcement Procedure

If you are not satisfied with our response, you have the right to escalate the matter to the competent national Market Surveillance Authority in your country of residence. Each EU member state has designated an authority responsible for enforcing the European Accessibility Act (EU Directive 2019/882). Below are the relevant bodies for key markets:

  • France: Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes (DGCCRF) – economie.gouv.fr/dgccrf
  • Denmark: Erhvervsstyrelsen (Danish Business Authority) – erhvervsstyrelsen.dk
  • Germany: Bundesanstalt für Arbeitsschutz und Arbeitsmedizin (BAuA) – baua.de
  • Spain: Dirección General de Política e Industria / AEMPS – mcu.es
  • Netherlands: Autoriteit Consument & Markt (ACM) – acm.nl
  • Sweden: Myndigheten för digital förvaltning (DIGG) – digg.se
  • Belgium: Centre d’Information et d’Avis sur les Organisations de consommateurs (OIVO/CRIOC) / SPF Économie – economie.fgov.be
  • Other EU countries: Please refer to your national consumer protection or digital services authority for the designated enforcement body in your country.

A Two-Way Conversation

Need Help? Our CS team is live Monday to Thursday 9:00 - 12:30 / 14:00 - 18:00 And Friday 9:00 - 12:30 / 14:00 - 17:00. Our community is a vital part of our brand, we would love to hear from you. Follow us on Instagram, Facebook, and Twitter.